Terms of Use for the Website www.edutimo.com
These Terms of Use (hereinafter: the “Terms”) define the mutual rights and obligations of the Provider and the User in relation to the use of the Service and the purchase of access to Materials made available by the Provider through the Service.
For the purposes of these Terms, the following terms shall have the following meanings:
a. Provider – Witold Szaszkiewicz, conducting business under the name Centrum Edukacyjne Idea Witold Szaszkiewicz, ul. Królowej Jadwigi 97, 30-209 Kraków, Poland, NIP 9441375254, REGON 357061568.
b. User – any person who browses the Service’s offer, uses Materials made available through the Service (whether paid or free of charge, including via another person’s account), purchases access to Materials, or holds an account within the Service;
c. Materials – audio or audiovisual recordings, as well as texts, graphics, and other forms of information or electronic services offered through or made available by the Service free of charge. Materials are supplied in digital form (Digital Content) and the online service through which access to them is provided (Digital Service);
d. Account – an individual User account within the Service, used to purchase and access the Materials.
e. Consumer – a natural person who enters into a contract with the Provider for purposes wholly or mainly outside that person’s trade, business, craft or profession;
f. Business User – any User who is not a Consumer, including schools, institutions and persons acting for professional purposes. Consumer-only rights in these Terms (in particular the right of withdrawal and statutory conformity remedies) do not apply to Business Users;
g. Service - the website operated by the Provider under the name "Edutimo" offering the possibility of purchasing Materials and viewing the Provider's offer, as well as access to free Materials and other offers of the Provider.
To browse the Service and play Materials, the User needs a device capable of playing online video (desktop, laptop, tablet or mobile), an up-to-date web browser, and a stable internet connection meeting the minimum speed specified below.
The Service is designed to work on current desktop, laptop, tablet and mobile devices using an up-to-date version of one of the following web browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, or Opera (in each case the latest two versions).
Video Materials are hosted and streamed via Vimeo. Playback is subject to Vimeo's availability and technical requirements. We recommend a connection speed of at least 5 Mbps for standard-definition and 10 Mbps for high-definition playback. A lower-bandwidth connection may result in reduced quality or the inability to play the Materials.
Materials are provided in the following formats: streamed video (via Vimeo) and PDF documents (toolkits, guides and supplementary materials). Opening PDF files requires software capable of displaying PDF documents.
The Provider is not responsible for the inability to use the Service or play the Materials on equipment or software that does not meet the requirements specified above, nor for interruptions attributable to third-party services used to deliver the Materials, including Vimeo.
The User may play Materials on only one Device at a time. In the event of playing Materials on multiple devices or logging into an account on different devices, the Provider reserves the right to confirm the User's identity before further sharing of the Materials.
Access to specific Materials offered through the Service may vary depending on the User’s current location. Some Materials may not be available in certain regions of the world. The description of each Material includes information regarding the territory where it can be accessed.
The Provider shall not be held liable for the inability to play Materials in territories not listed in the description of the respective Material.
Within the EU/EEA countries, any difference in access is applied in compliance with Regulation (EU) 2018/302: Consumers are not discriminated against on the basis of nationality or place of residence except where objectively justified or otherwise permitted (including for audiovisual content), and payment means are not restricted on that basis.
To purchase Materials or browse the Service’s offer, the User must have an active email account and must create an account within the Service. Creating an account is free of charge and does not entail any obligation to purchase Materials.
Only individuals or entities with full legal capacity, as defined by the applicable law governing the services provided by the Provider, are eligible to create an Account and purchase access to the Materials. The Service is intended for adults: a User must be at least 18 years old, or the age of majority in their place of residence, and the Service is not directed to children.
When creating an Account, the User is required to read and accept these Terms.
It is prohibited for one person to create multiple accounts or to share their account with other individuals. The User agrees to safeguard and protect confidential data, such as the password to their account. The Provider reserves the right to temporarily restrict access to the Account if unauthorised access is suspected; access may be restored after verifying the User’s identity.
The User agrees to refrain from:
a. Actions that may destabilise the functioning of the Service or hinder its use by other users;
b. Archiving, recording, duplicating, distributing, modifying, replaying, performing, publishing, licensing, creating derivative works, offering for sale, or otherwise using the Materials (in full or in part, including as images or so-called “shorts”), content, or information available through or received from the Service;
c. Circumventing, removing, altering, deactivating, weakening, blocking, hiding, or disabling any content protection or other elements of the Service, including the graphical user interface, advertising and marketing functions, copyright notices, and trademarks;
d. Using “robots”, “spiders”, “scrapers”, or other automated tools to access the Service;
e. Decompiling, reverse engineering, or disassembling any software or other products or processes accessible through the Service;
f. Injecting code, manipulating, or otherwise interfering with the content of the Service;
g. Using any methods for data mining, extraction, or collection;
h. Uploading, publishing, emailing, transmitting, or sharing any materials designed to disrupt, destroy, or limit the functionality of any software, hardware, or telecommunications equipment related to the Service, including computer viruses or other codes, files, or programs;
i. Performing any actions related to the use, creation, development, modification, suggestion, enhancement, training, testing, evaluation, or approval of any machine learning tools, models, systems, algorithms, products, or other technologies.
The User agrees to respect the personal rights and image of individuals featured in the Materials, as well as of other users. Therefore, it is strictly prohibited to record, duplicate, distribute, or alter the image of persons shown in the Materials or other users (including modified versions), as well as to independently record any images or audio displayed or played as part of the Materials to which the User has purchased access.
The Provider reserves the right to revoke the User’s access to the Service, including deleting the Account, in the event of any violation of these Terms, in particular if the User infringes copyrights or rights related to the image or personal rights. In such cases, the Provider shall not be liable for the loss of access to purchased Materials, even if unused, or for any data lost on the Account.
The Provider reserves the right to remove inactive accounts, i.e., accounts whose Users have not logged in for at least six months – counting from the date of account creation or last login. Account deactivation shall not occur before the expiry of the subscription period purchased by the User for access to Materials. Deletion of an inactive Account does not affect Materials covered by a perpetual license under Section V(2)(b) that the User has already downloaded to their own device.
The Materials made available by the Provider – in particular, lecture content, training materials, presentations, etc. – are protected by copyright and may only be used by the User under the terms and within the limits granted by the relevant licence.
The Provider grants the User:
a. For Materials in the form of training sessions delivered via audiovisual transmission: a limited, non-exclusive, time-limited and non-transferable licence to replay the specific Materials (for which the User has purchased access) multiple times;
b. For Materials in the form of content provided to the Participant, such as a certificate of completion, document templates, studies or supporting resources: a limited, non-exclusive, perpetual and non-transferable licence to use the received Materials, including the right to store them on a computer and to access them at any time.
No other rights, title or ownership of the Materials, are transferred to the User.
Under the licence referred to in point 2(a), the User is entitled to replay the Materials multiple times (for the duration of the purchased access), on one device at a time, without the right to download, record, distribute, copy, share with third parties, modify, or combine them with other content.
Under the licence referred to in point 2(b), the User is entitled to download the Materials to their computer, save them, and replay them multiple times, without the right to distribute, copy, share with third parties, modify, or combine them with other content.
The User is not permitted to record, duplicate, distribute, reproduce, adapt, or merge the Materials. In particular, it is strictly prohibited to copy or process any part of the Materials (regardless of the form or method) in machine learning models or in applications using so-called artificial intelligence.
The Provider reserves the right to temporarily suspend (for no more than twelve hours per calendar month) partial or full access to the Service and the Materials for maintenance or service purposes.
The Provider delivers Materials in accordance with their description provided in the Service and in compliance with applicable legal regulations relevant to the Provider.
Limitation of liability. Nothing in these Terms excludes or limits the Provider’s liability where it would be unlawful to do so — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, and for any statutory rights or remedies of Consumers that cannot be excluded or limited (including, for UK Consumers, rights under the Consumer Rights Act 2015, and equivalent non-excludable consumer guarantees in the EU, Australia, New Zealand and elsewhere).
Subject to the paragraph above, the Provider shall not be liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, goodwill or data; and the Provider’s total aggregate liability to a User in connection with the Service or any Material shall not exceed the total amount paid by that User to the Provider in the twelve (12) months preceding the event giving rise to the claim. This cap does not apply to the non-excludable liabilities listed above and does not limit a Consumer’s statutory remedies for non-conforming Digital Content or Digital Services.
A list of Materials available for purchase is displayed within the Service and can be browsed free of charge.
The Provider reserves the right to update the list of available Materials by adding new content. Such changes shall not affect access to previously purchased Materials.
The Provider may change the price of any Material at any time, which does not affect the terms of agreements already concluded by the User.
Each Material includes a description (summary), price, and information about the access period granted upon purchase.
All prices listed in the catalogue are given in selected currencies and include VAT and any other applicable charges. Applicable taxes are determined by the User’s place of supply/residence: prices for EU Consumers include EU VAT at the applicable rate; prices for UK Consumers include UK VAT where chargeable; for Users in the United States and certain other territories, any applicable sales tax or GST is calculated and shown at checkout before payment is completed.
Price reductions and reference pricing. Where the Provider announces a price reduction for a Material (for example a promotional or launch offer), it will also display the lowest price applied to that Material during the 30 days before the reduction, in accordance with Article 6a of Directive 2011/83/EU (as amended) and equivalent reference-pricing rules. Announced discounts will not be based on inflated or fictitious “was” prices.
Certificates issued on completion are certificates of completion of the relevant Edutimo programme only. Unless expressly stated in the Material’s description, they do not constitute an accredited, regulated or officially recognised qualification, do not confer formal continuing professional development (CPD) accreditation, and do not grant any licence, registration or professional status.
Certificates issued by Edutomo are not issued by a Teacher Training Center (in accordance with Polish law) or any other official or authorized institution responsible for training teachers or staff working with children or young people. These certificates should be treated as confirmation of familiarization with the relevant educational material offered on the Website.
Purchasing access to Materials requires an active account in the Service.
Access to Materials can be purchased twenty-four hours a day, seven days a week.
Access may be purchased in the following ways:
a. Subscription, available in options:
i. Monthly access – valid for thirty consecutive days from the date of purchase;
iii. Annual access – valid for three hundred sixty-five consecutive days from the date of purchase.
The subscription grants the User access to all Materials available within the subscription during the subscription period.
b. Individual Material access – grants the User access to a specific Material for a specified duration, as indicated at the time of purchase.
Automatic renewal and cancellation of Subscriptions.
(a) Unless stated otherwise at purchase, a Subscription renews automatically at the end of each Subscription period (every 30 days for a monthly Subscription, or every 365 days for an annual Subscription), and the User’s chosen payment method is charged the then-current price for the next period, until the User cancels. By purchasing a Subscription the User expressly consents to these recurring charges.
(b) Before purchase, and immediately next to the order button, the Provider discloses clearly and prominently: the price and billing frequency, the fact that the Subscription renews automatically, the minimum commitment (if any), and the steps required to cancel.
(c) The User may cancel a Subscription at any time by a method at least as simple as sign-up — through the Account settings or by emailing hello@edutimo.com — with effect from the end of the current paid period; the User keeps access until then and is not charged for further periods.
(d) The Provider will send a renewal reminder before each renewal of an annual Subscription and before the end of any free or discounted introductory period, where required by applicable law.
The access period or subscription is calculated as follows: one day equals twenty-four consecutive hours. For example, if a Material is accessed at 13:00 for a period of twenty-four hours, access ends at 12:59 on the following day.
To:
a. Purchase access to a Material, the User must: select the desired Material in the Service by adding it to the basket via the appropriate link, then proceed to the payment method selection by clicking “Proceed to checkout”, and complete the payment by clicking “Pay”.
b. Purchase a subscription, the User must: select the “Buy subscription” option in the Service, choose the desired subscription type, add it to the basket via the appropriate link, then proceed to the payment method selection by clicking “Proceed to checkout”, and complete the payment by clicking “Pay”. The order button that concludes a paid purchase is labelled so as to make clear that placing the order entails an obligation to pay.
Upon successful payment, the User receives an email confirming the purchase of access to the Material or subscription. The email also includes instructions on how to play the Materials or download them (in the case of certificates, supporting documents, lesson materials, etc.), as well as how to download the VAT invoice.
The payment confirmation constitutes the conclusion of an agreement between the User and the Provider for access to the purchased Materials through the Service. In the case of:
a. Purchasing individual access to a Material, the Material becomes available for playback upon receipt of the email mentioned above, and the access period begins from that moment. The subject of the purchase is access to the Material; therefore, failure to play or download the Material (for reasons other than those attributable to the Provider) does not entitle the User to a refund or extension of access.
b. Purchasing a subscription, access to Materials in the Service begins upon receipt of the email mentioned above, and the subscription period starts from that moment. The subject of the purchase is access to the Materials within the Service; therefore, failure to play any Materials during the subscription period (for reasons other than those attributable to the Provider) does not entitle the User to a refund or extension of access.
The price of a given Material or subscription includes all charges payable by the User to the Provider in order to gain access to the Materials. Additional charges may apply in connection with payment service providers (as described in point 9).
The Provider accepts the following forms of payment:
a) Payment by card;
b) Payment via fast bank transfer.
The detailed terms for using the available payment methods are specified in the regulations provided by the respective payment service providers. Use of these methods requires acceptance of those regulations and may result in additional charges, which are clearly disclosed to the User before payment is completed.
The Provider guarantees that the Materials made available are in accordance with their description in the catalogue and are free from defects.
The User may submit complaints or any objections regarding non-compliance with the agreement via email to: hello@edutimo.com
The Provider shall respond to the complaint within fourteen days of receiving it.
Consumer conformity rights. For Consumers, Materials (Digital Content and Digital Services) must be as described, fit for purpose and of satisfactory quality and in conformity with the contract. Where they are not, the Consumer is entitled to the statutory remedies available in their jurisdiction — typically to have the Materials brought into conformity and, failing that, to a proportionate price reduction or to end the contract and receive a refund. Nothing in these Terms limits Consumer’s statutory rights.
Information on out-of-court complaint resolution procedures and how to access them is available for specific countries:
a. For consumers who are residents of the European Union: https://consumer-redress.ec.europa.eu/dispute-resolution-bodies_en
b. For consumers who are residents of the United Kingdom: https://www.ukecc.net/; https://consumeradvice.scot/
The Provider is not obliged to use, and does not commit to, out-of-court dispute resolution before any particular ADR entity, save where a mandatory ADR body applies to the Provider by law.
Right of withdrawal (Consumers).
(a) A Consumer has the right to withdraw from a contract for Materials within 14 days of its conclusion, without giving any reason.
(b) Digital Content supplied immediately. Because the Materials are supplied digitally and access begins immediately, the Consumer loses the right of withdrawal in respect of Materials already supplied only if, before access begins, the Consumer (i) gives express prior consent to supply starting before the end of the 14-day period, and (ii) acknowledges that they will thereby lose the right of withdrawal — and the Provider gives the Consumer confirmation of that consent and acknowledgement on a durable medium (for example, the confirmation email). Where these conditions are not met, the right of withdrawal is retained.
(c) Subscriptions. A Consumer may also withdraw from a Subscription within 14 days of its conclusion on the same basis. For any part of a Digital Service already supplied during that period at the Consumer’s prior express request, the Provider may charge a proportionate amount. Cancellation of the Subscription for future periods is always available under Section VIII.
(d) How to withdraw. To exercise the right, the Consumer may use the model withdrawal form below or make any other clear statement to hello@edutimo.com. The Provider will acknowledge receipt and refund all payments due without undue delay and within 14 days of being informed, using the same means of payment, subject to (b) and (c).
Model withdrawal form — “To Edutimo [address / email]: I/We hereby give notice that I/We withdraw from my/our contract for the following Materials / Subscription [•], ordered on / received on [•]. Name of consumer(s) [•]. Address [•]. Signature (if on paper) [•]. Date [•].”
The Provider processes the User’s personal data for the purpose of operating the User’s account in the Service and delivering the Services.
The data controller is the Provider, namely Witold Szaszkiewicz, conducting business under the name Centrum Edukacyjne Idea Witold Szaszkiewicz, ul. Królowej Jadwigi 97, 30-209 Kraków, NIP 9441375254, REGON 357061568.
The Provider may be contacted via the above address and communication channels.
The Provider processes the User’s personal data for the following purposes:
a. Maintaining the User’s account within the Service,
b. Selling access to Materials and fulfilling purchased services,
c. Conducting the Provider’s own marketing activities.
[For Users who are citizens of the European Union] The legal basis for processing personal data includes:
a. Article 6(1)(a) of the GDPR – processing is based on the User’s consent,
b. Article 6(1)(b) of the GDPR – processing is necessary for the performance of a contract, i.e., providing access to purchased Materials,
c. Article 6(1)(f) of the GDPR – processing is necessary for the legitimate interests of the Provider, such as delivering services to the User, documenting service provision, pursuing claims against the User or third parties, and protecting the Provider from potential claims related to service provision or contract execution.
The Provider processes the following categories of personal data for the stated purposes:
a. Identification data (e.g. full name) – for service delivery, issuing certificates of attendance, and invoicing;
b. Contact data (e.g. email address, phone number) – for delivering services and direct marketing;
c. Bank account details – for purchasing access to Materials.
The Provider may transfer personal data to the following categories of recipients:
a. Entities involved in streaming the Materials,
b. Entities facilitating payment transactions.
The Provider will store the User’s personal data for a period of three years from the end of access to the Material for which the data was collected.
The User may provide additional consent to receive commercial information from the Provider about new promotions and available Materials. This consent can be withdrawn at any time without affecting the lawfulness of processing carried out before its withdrawal.
The User has the right to access their personal data, rectify it, request its restriction or erasure, object to its processing, and request data portability.
The User may file a complaint regarding the processing of their personal data with the Polish supervisory authority (relevant to the Provider), i.e., the President of the Personal Data Protection Office: ul. Stanisława Moniuszki 1A, 00-014 Warsaw, email: kancelaria@uodo.gov.pl. The User may also lodge complaints with the supervisory authority relevant to their place of residence.
To improve the User experience, the Service uses a technology known as cookies. Cookies are small text files saved on the User’s device when using the Service. They help improve the operation of the Service, tailor its content to the User’s preferences, and serve analytical and advertising purposes.
The Service uses the following types of cookies:
a. Necessary cookies – enable the use of the basic functions of the website; without them, the Service may not function properly,
b. Analytical cookies – allow the collection of anonymous data on how the Service is used, which helps improve it,
c. Marketing cookies – used to tailor advertisements to the User’s interests.
Cookies are used for:
a. Customising and personalising the content of the Service,
b. Analysing traffic and tracking statistics,
c. Maintaining the User’s session (after login),
d. Displaying personalised advertisements.
Before saving cookies (except for essential ones), the User is informed via an appropriate message and can give consent to the use of analytical and marketing cookies.
The User may change their cookie preferences at any time in their web browser, e.g., block cookies or delete existing ones.
The applicable law for these Terms and for contracts concluded between the Provider and the User via the Service is Polish law.
In the case of Users who are consumers, the provision of item 1 does not exclude the protection granted under the national laws applicable to the User’s place of residence, insofar as such laws offer broader or different consumer protection.
Court proceedings may be brought before the courts of Poland; however, where mandatory law so provides, a Consumer may bring proceedings in, and may only be sued in, the courts of their country of residence.
The Provider may periodically modify the Service (including all Materials available through it) to improve or expand functionalities, for operational or technical reasons, to maintain the quality and availability of content, or to address legal or security requirements. If the User is located in the European Union or the United Kingdom (or where required by other applicable law), and such modifications materially and adversely affect access to the Materials (for example, by introducing new technical requirements or territorial restrictions), the User shall be entitled to request a refund for any purchased Materials that they are unable to access as a result of such changes.
The Provider reserves the right to amend these Terms at any time for legal, security, or operational reasons, or to improve existing features or add new ones, by publishing the updated Terms. Any amendments shall not affect access to Materials purchased before the effective date of the changes.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision is replaced by a valid one that most closely reflects its intended effect.
These Terms, together with the Privacy Policy and any Material-specific terms, constitute the entire agreement between the User and the Provider regarding the Service; this does not exclude or limit any Consumer’s statutory rights.
The Provider may assign or transfer its rights and obligations under these Terms provided this does not reduce the User’s rights; the User may not assign their rights without the Provider’s consent.
A failure or delay by the Provider in exercising any right does not amount to a waiver of that right.
The Provider is not liable for failure or delay in performance caused by events beyond its reasonable control, without prejudice to Consumers’ rights to withdraw, cancel or obtain a refund.
Notices to the Provider are given to hello@edutimo.com; notices to the User are given to the email address associated with the Account.
These Terms are provided in English, which is the language of the contract; where a translation is provided for information and there is any conflict, the English version prevails, save where mandatory local law requires otherwise.
The Provider aims to make the Service accessible in line with applicable requirements, including the European Accessibility Act (Directive (EU) 2019/882, applicable to e-commerce services from 28 June 2025), the UK Equality Act 2010, and the standards commonly applied under the Americans with Disabilities Act for US users. Accessibility feedback: hello@edutimo.com.
These Terms are effective from 01.08.2026 (Version 2.0). Contracts concluded before that date are governed by the previous version.